Protera Technologies has the facilities and abilities to deliver comprehensive solutions for SAP's entire solutions platform. Protera has sufficient resources available for the hosting, upgrading, and maintaining of all SAP solutions. These solutions can be maintained via a Class A data center, 24x7 support, and guaranteed service level agreements (SLAs). The Protera team consists of senior SAP consultants with an average of 8 years of SAP experience and 10 years of IT experience. Protera has been successfully delivering SAP solutions for over 10 years.

However, there are still some critical decision factors that companies must evaluate to differentiate one application management and hosting provider from another. Protera feels we are positioned to be the premier SAP Application Services Provider for the following reasons:

Leading analysts from the Gartner Group and the Meta Group agree that one of the critical success factors of an services will be their industry expertise. Protera Technologies, as an organization, has been providing SAP expertise and services for over 10 years. The management team driving our solutions have been involved with SAP services in multiple companies including SAP, IBM and other hosting providers for over 12 years. Our SAP and ASP experience is unbeatable. Our services are 100% USA based.

Not only is our SAP expertise unmatched by other providers, but also the way in which we became an provider further separates us from the pack. While most providers are start up organizations artificially created to offer hosting and managed services solutions, Protera has built on past implementation experiences and successes to evolve naturally into a premier SAP services provider. It is this evolution that makes us better prepared to be the SAP partner for you.

While other providers offer a mixed bag of solutions and services, Protera is 100% focused on SAP. We do not segment our expertise into other applications and solutions; rather all we do is SAP.

Our professional services division is driven by over 10 years of proven experience providing certified SAP experts to our customers. With our consultants averaging over 8 years of SAP experience and over 10 years of IT experience, Protera can provide a wide range of cost-effective services that meet our customers needs. Our professional services division has provided value to small and fortune 100 referenceable customers.

The Sinn Consulting group has indicated that a company's stability is another critical success factor for Solution Providers. Successful solution providers must be able to produce positive revenue flows in order to maintain their own stability while at the same time being able to solidify a long-term reliability for their customers. Protera has consistently posted positive revenue flows from the very beginning, giving our customers a stronger sense of stability for the last 10 years. Protera is a privately funded company that does not rely on external funding from investors, thus we control our own destiny. Protera well-established revenue streams based flowing from our implementation/professional services practice as well as from our managed services practice. These factors have stabilized our future, and guarantee to our customers we will be there for them in the long run.

The Meta Group and Sinn Consulting also identify a provider's offered functionality as another critical success factor. Protera Technologies offer the most comprehensive end-to-end bundle of services in the industry. We can go beyond the traditional provider model in many ways to offer a superior solution to our customers leveraging our partners. Where other providers separate items such as implementation, remote support, application upgrades, hardware refreshes, end-user training, and much more, Protera can incorporate all of these items into our AppCare solutions. As well, Protera also relies on our certified professional services practice to provide on-site assistance for all areas of SAP; this makes Protera the true “one-stop-shop”. Our bundle of services is unmatched.

The Meta Group, Sinn Consulting, and IDC identify efficient partner management, best practices, and quick implementations as additional critical success factors for Solution Providers. By successfully delivering on all three areas, Protera can offer the most cost-effective managed services and hostign solutions in the industry. Our extensive SAP experience gives us the knowledge to leverage best practices that accelerate implementation time and help reduce overall costs. In addition, Protera also offers ready-to-run, preconfigured solutions that dramatically reduce implementation time, which helps to reduce overall costs. Since Protera relies on its own team of consultants, Protera can also provide the most cost-effective support services in the industry. By reducing the costs for employee recruiting, training, and retention as well as improving performance, AppCare also reduces overall operating costs. Offering fixed monthly costs for IT support and improvements also helps reduce costs as well as improve the utilization of existing resources. All of these factors combined make us the most cost-effective Application services Provider for SAP.