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“Protera played an integral role in our worldwide
implementation of Fax and email system integration to SAP. Given their
high level of expertise and experience, they were able to easily adapt
to our specific Fax and e-mail environments. The project has been successfully
implemented and is now used by thousands of users worldwide.”
- Messaging
Systems Project Leader, Fortune 100 company
“Protera is a different type of consultant. We
enjoy working with them as much as, I think, they enjoy being part of our
team. We have experienced many successes with them.”
- SAP Technical Team Leader, Fortune 100 Company
“Protera helped us deploy password management
technology in a Fortune-100 enterprise by back-porting and adjusting system
RFCs from SAP 4.6C to SAP 4.0B. This enabled our customers to more efficiently
manage users and passwords even on older SAP installations, where the required
infrastructure was not natively available.”
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Protera
offers basis administration services which extend beyond our competitors’.
Our consultants provide training and assistance with execution of the following
essential tasks:
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Routine SAP
Admin: We’ve
setup the daily checklist and been able to automate some
of the processes which consume much of an admin’s day.
Although tedious it’s critical to keep systems running
healthy. |
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Background
Processing: Keeping a watchful eye
on the background system keeps your nightly processes running
well and project members happy. We have many times tuned job
schedules to make system output more in less time. |
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Output Management:
We can do the routine from setup of laser and barcode printers
to the more complex challenges of setting up multi-tray and duplex
printing or configuring a new print format so your checks are
printed in French. |
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Messaging Management:
SAP more often than not needs to be integrated to email
and fax systems. Call us when you need this setup. We’ve
setup email and faxing for organizations with global requirements.
So we know how to email and fax in double byte languages, like
Korean and Chinese, and know how to setup processes so troubleshooting
and problem recovery become effortless. We will advise you on
how faxing should be setup so you will save thousands in telecom
costs. |
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Security:
We can assist your security team to review roles to ensure
that important segregation of duties requirements are enforced. |
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Technical Support:
Providing quick and thorough support to you developer and
configuration teams is our speciality. We’re there to help
with the application of OSS notes, debug ABAP code to fix
functional problems;
and troubleshoot poorly written reports and interfaces. |
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Custom Development
for Enhancing System Functionality:
We’ve
developed system tools for other third party companies
and our customers. We’re competent we can provide quality
solutions for your company also. |
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CCMS Monitoring:
Setup of CCMS alerting is more powerful than ever in WebAS
v6.20. SAP supports email and paging alerts natively so you won’t
necessarily need to buy a huge monitoring package if you’re
only looking for alerting and not trend analysis. If you want
to monitor your systems within SAP you need to talk to us. |
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