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“There are two kinds of SAP consultants.
Those that only understand how to implement business processes, and
those that also have a deep understanding of the SAP technical infrastructure.
Protera is definitely in the latter group, as they clearly understand
the SAP kernel, built-in and customer-specific ABAPs, SAP RFCs, data
propagation between instances and more. Organizations that need deep
SAP expertise can safely turn to Protera.”
“Protera was responsible for our SAP implementation
from a technical standpoint. This implementation required a change in corporate
culture from a mainframe environment to SAP. The IT department needed to be
realigned to the new business processes, and Protera was the main driving
force for this change. They were able to interact with management and technical
IT staff to complete the project on time and on budget.”
- IT Manager, Fortune 500 company
“Protera was responsible for developing our company’s
change and transport infrastructure. They demonstrated an unparalleled level
of proficiency in the area of CTS and Basis administration. They consistently
sought to uncover the important details to ensure we got a solution that met
our exact requirements. It was the combination of technical aptitude and initiative
which made them a truly valuable partner.”
- System Analyst, Fortune 100 company
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Protera’s technical
consulting services extend beyond standard implementation. Our consultants
are proficient in numerous advanced processes designed to make “difficult” implementations
run with ease, including the following:
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Disaster
Recovery: We
will help to ensure your company is ready for the worst case
scenario – your
data center needs to be recreated at a remote location – by
planning and performing necessary testing. |
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System
Audit: Heard of
ITIL? It’s the standards for running a world-class IT organization.
We have training in ITIL and can help bring the standards
to your organization. |
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Performance
Analysis and Tuning: We use built-in system tools to monitor
your SAP systems to fix problems as they occur. |
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Installations
of SAP Products: We are certified installers of SAP products. We
do it right the first time. |
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Upgrade
Planning, Testing, & Execution: We’ve performed dozens of production upgrades
for APO, BW, R/3, & Enterprise. Recently we upgraded a production
HR system which handles payroll for thousands of employees. |
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Competency
in Databases & Operating Systems: We can troubleshoot problems outside
of SAP which affect your system performance. With Protera
you get expertise in
all areas needed to run a world class SAP system. |
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Technical
Documentation:
Worried your technical aces are going to win the lottery
and take the wisdom with them? You need to call your friend – Protera – to
help you get the processes and technology which runs your
IT organization on paper! We love to document and we are
good at it. Not only is
it great backup but it’s excellent for training and support!
Where other techies balk at documentation, we thrive. Contact
us and we’ll prove it. Recently we’ve finished a 70+
page doc on setting up a world-class fax architecture for
an SAP system
and a 50+ page doc on configuring SAP Exchange Connector. |
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Training: We have led
the training classes for the new-hires at SAP itself. We
can help your team with many areas. Contact
us to see if
there’s
a fit. |
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System
Backup: If
we’d have to pick one process where risk needs to be mitigated
it’s the system backup and restore. We’ve setup backup
systems at many customers. They enjoy the benefit of a comprehensive
and reliable backup strategy which makes the most strict
system auditors giddy. |
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Client
and System Strategy:
The precursor to a good change management process. We’ll
ensure project members create development and configuration
where it should be in one or two clients in dev and never
in quality or production. |
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System
Capacity Planning:
We can take a look at your system to see if the current and
planned usage will be sufficient for your processing requirements.
Add
experience with using leading edge stress testing tools and
you can rest assured your system will run like a top! |
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Archiving: Save on storage
costs and improve system performance by getting data out
of your system. We’ve initiated archiving plans and implemented
them. Setting up your system to prune data is a great strategy |
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Change
Management: We
are experts in SAP Change Management. Find out why the market
leading change management tool company relies upon our expertise
to lead
their North American implementations. If you cannot prevent
and protect critical objects like number ranges from being
transported by unwitting project numbers, which will surely
crash your
system,
you need to Contact us! |
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